Revenue leak scan
Your no-shows have a dollar figure. Most practices have never seen it.
No-shows are the leak you can feel. There are three more you can't, and they usually cost more. Answer twelve questions and see all four sized against your own numbers.
About 90 seconds. Every figure is an estimate built from your answers.
The scan
Twelve questions. Your numbers, not ours.
We ask what you already know. How many slots went empty last week. What a typical appointment produces. What is sitting in your unscheduled treatment report right now. Then we do the math in front of you and show every formula.
Step 1 of 12
The four leaks
Four leaks. Most practices can only see one.
This is money already inside the practice. It is not a marketing problem and it is not a volume problem. It is production you have already earned and are handing back. Which of the four is biggest depends on the practice, which is what the scan works out.
The one nobody can quote from memory
Unscheduled treatment
Treatment you diagnosed. The patient said yes. Nobody booked it before they left, and the callback never happened.
Live in your PMS as the unscheduled treatment report. Most owners can't state the number from memory.
The slowest to show up
Lapsed recall
Patients overdue for hygiene who quietly stopped coming. They didn't leave, they didn't complain, they just stopped appearing on the schedule.
Shows up as a shrinking hygiene column six months after the patients actually drifted.
The one you feel
No-shows and same-day cancellations
Chair time you can't refill on the day. The hygienist is paid, the operatory is open, the production is gone.
The only leak with a face attached, which is why it's the one owners name first.
The one you never hear about
Missed inbound calls
New patient calls going to voicemail at lunch, after hours, and while the front desk is with a patient standing in front of them.
Nobody at the practice ever hears about these. The caller just dials the next office.
Most owners can name one of these. For three practices in four, the other three together cost more than the one they named.
Why reminders aren't working
The patient who ignored three texts was never going to answer the fourth.
Reminders confirm a decision the patient already made. They don't change when it gets made. Adding a fourth text doesn't move anything, it just costs you another send.
A patient who cancels Sunday night hands you two days to fill the slot. The same patient at 9:40 on Tuesday hands you an empty operatory. Same cancellation, same patient, same reason. The only thing that changed is how much warning you got.
You can't stop a no-show. You can move it earlier.
That's the whole idea, and it applies to all four leaks. Every fix below is about detecting intent sooner and acting on it automatically, instead of trying harder at the last minute.
The mechanism
Three moves that work on all four leaks.
- 01
Detect intent earlier
A patient who has rescheduled twice. A plan accepted with no appointment attached. A hygiene patient four months past due. A confirmation that hasn't come back at 48 hours. Each of those is a signal that already exists in your PMS and nobody has time to watch. The system watches them and flags the ones that still have time left on them.
- 02
Make the easy action the automatic one
When a patient needs to move an appointment, the new times are in the same message. They tap one and it writes to the schedule. No callback, no phone tag, no note left for the front desk to work through on Monday. The path of least resistance becomes the one that keeps them booked.
- 03
Answer every call
An AI receptionist answers every call — at lunch, after hours, and while the front desk is with a patient — and books directly into the schedule.
It works from the rules you set: which appointment types it can book, how long each one takes, when to stop and hand the call to a person. This is one capability inside the recovery system. It is not a separate product and it is not sold separately.
DemonstrationA synthetic call, recorded to show how it sounds. Not a real patient and not a real appointment.
What it looks like in your schedule
One hygiene column, one Tuesday.
Before
- 8:00Recall
- 9:00Recall
- 9:40No-show
- 10:30Recall
- 11:20Same-day cancel
- 1:00Perio maintenance
- 2:00Open
- 3:00Recall
After
- 8:00Recall
- 9:00Recall
- 9:40Recall, filled Sunday
- 10:30Recall
- 11:20Moved to Friday
- 1:00Perio maintenance
- 2:00New patient, booked at 7pm
- 3:00Recall
The cancellation still happened. It happened Sunday night instead of Tuesday morning, and that was enough time to fill the chair.
Illustration of how the system works. Not a real practice schedule.
Proof
What we can show you today.
We're early. Rather than borrow someone else's numbers, here's what we'll put behind the claim.
- 01
Your figures come from your practice, not our averages
Every number on this page was built from answers you gave, with the formula printed under it. Nothing is drawn from a benchmark study you can't check.
- 02
You see the system running before you pay for it
On the walkthrough we show you the reports in your own PMS that produce each of the four numbers, and what the first fix would look like on your schedule.
- 03
The first 30 days are measured in booked patients
If the system doesn't produce them in that window, you don't pay for it. That depends on your team honouring the handoffs it creates, and we agree that in writing before anything goes live.
Objections
The questions owners actually ask.
- Will patients know they're talking to an AI?
- Yes, if they ask. It identifies itself as an assistant when a caller asks who they're speaking to, and it hands the call to a person when someone asks for one or when the call needs judgment. We don't have it claim to be your staff. Practices that try that get caught, and a caller remembers being tricked long after they've forgotten the appointment.
- Patients will find it impersonal.
- Voicemail is impersonal. So is a third callback attempt on a Thursday. The measure is whether the patient got what they called for, and most of them called to book a time. The calls that need a person still get one, because the handoff rules are yours to set.
- Our front desk already does this.
- They do it when they can. The gap isn't skill, it's coverage. Nobody can answer a call while checking out a patient, and nobody works through a recall list at 7pm on a Sunday when patients are actually on their phones. The system covers the hours and the moments your team can't be in two places at once.
- How is this different from a marketing agency?
- A marketing agency brings you new patients. This works on the ones you already have. Nothing here adds to the top of your funnel. It recovers production that was already diagnosed, already scheduled, or already calling you.
- We're locked into our PMS.
- That's fine. We work with Open Dental, Dentrix, Eaglesoft and Curve. Nothing gets replaced and nothing gets migrated. The system reads and writes appointments alongside what you already run.
- What about HIPAA?
- A BAA is available and signed before anything connects. The data in transit is appointment metadata: names, contact details, appointment times and types. No clinical records, no treatment notes, no imaging.
- What does it cost?
- It depends on the size of the practice and which leaks you're fixing, so we quote after the walkthrough rather than guessing on a landing page. The scan and the walkthrough are both free, and you keep your numbers either way.
- What if it doesn't work?
- The first 30 days are structured around booked patients, and if the system doesn't produce them you don't pay for that period. That depends on the practice honoring the handoffs the system creates, which we agree in writing before anything goes live.
You came here for the no-show number.
Take the other three while you're here. Twelve questions, your own figures, every formula shown.
Estimates only, built from the answers you give. Nysteria is revenue infrastructure for the practice. It has no role in patient care.